New Case Study: Gator Group Holdings Plc

Gator Group Holdings Plc can now organise and monitor their sales and stock with OrderHarmony. See how here 

"We now know exactly what we sell and what we have in stock. The sales report is excellent!"- Ian Andrews, Gator Group

New Case Study: PlayNetwork

Playnetwork find OrderHarmony easy to learn and roll out. Read  their story here 


"It’s not a difficult system to learn. We went on a webinar and you suggested things we could do which really helped."- Gareth Coulter, PlayNetwork

Register for a free webinar here

New Case Study: Aquatiere

 Here is another success story from our customers:

See how Aquatiere now manage their Amazon orders efficiently with OrderHarmony.

Read more success stories here

More information on our Amazon features here

Smarter Reorder Report

We've just released an improvement to the reorder report that makes it a bit smarter than before.

Running the reorder report allows you to see, at a glance, which SKUs are low on stock.

If you then select a supplier,  you can easily select SKUs to add to a purchase order for that supplier.

Today's fix, thanks to some customer feedback, makes a smarter choice about what quantity of a SKU to add to your PO.

OrderHarmony uses the following to make its calculation of how much to reorder:

• Quantity in the warehouse
• Quantity already allocated to customer orders
• Stock already on order from your suppliers
• Your desired minimum stock levels for that SKU
• The SKUs reorder level (minimum order quantity)

Let me know what you think
Dan

A Less Confusing Order Line Discount

We've given the "discount order line" feature a spring clean. The functionality is the same, but hopefully its now a little cleaner and easier to use.

I realised that we had to change the way this worked when I was on a support call to a customer who just wanted to increase a price on a sales order. Should be easy, right?

"Click on discount" I said,

"But I want to increase the price" said the customer.

"You still need to click discount to increase the price" I said.

A pause. "Right", said the customer. "Now I need to set the price, not choose a percentage".

"Click on absolute", I said

"Absolute?" said the customer, sounding annoyed. What does absolute mean? Why should he care?

That's when I realised that we'd made a bit of a mess of the wording on this form. Its a simple feature, but the words we'd chosen had made it obscure and difficult to understand. Many of our customers are hitting that link on every line of every order, dozens or hundreds of times a day.

This is an easy mistake for software companies to make, and its only by talking to customers and explaining things to them that we can put ourselves in your shoes and realise when we've made software that's hard to use.

The OLD line price editor

The NEW line price editor

Choosing the right wording is hard. I know there are a couple of other bits of text that catch people out in OrderHarmony, and we need to fix them. One is the manufacturer vs supplier confusion. Manufacturer should really be called brand. I only worked that out after explaining it to several people.

Shout at me on support@orderharmony.com if you find things that confuse you in our software. Its my job to make sure they get fixed.

Cheers

Dan

New help post: How to create a sales quote

Here is a new help article showing you how to create a sales quote. 

New help post: How to sign up for an OrderHarmony demo/webinar

Here is a help article showing you how to sign up for an OrderHarmony demo/webinar.